A Shofni Plus partnerCRM+ brings WhatsApp, Instagram, Messenger, TikTok, YouTube, email and your site chat into one inbox, puts deals, invoices and payment links next to the conversation, and tells you which ad brought each customer.
Messaging, sales and marketing in one system, built for businesses in the Arab region.
WhatsApp, Instagram, Messenger, TikTok, YouTube, email and your site chat in one place.
From the click on a Meta ad to the conversation, the deal and the revenue.
Approved templates, comment-to-DM replies and a no-code chatbot.
Answers customers from your own information, suggests replies and summarises threads.
Features that work today, not promises.
Shofni Plus runs your site, orders and payments; CRM+ runs the conversations, campaigns and follow-up.
Size and stock questions from Instagram, WhatsApp and your site chat in one inbox, WhatsApp campaigns for your offers, and the ad that actually brings sales.
Fast answers to questions and bookings from every channel, a chatbot for the menu and opening hours, and WhatsApp campaigns for daily offers.
Every lead becomes a deal in clear stages, with a quote and a payment link from inside the conversation, and leads shared across your team.
Create your CRM+ account and add a Website inbox to get its Website Token.
In your Shofni Plus dashboard, open the app store and switch on the CRM+ app.
Paste the Website Token and save. The chat appears on your store and conversations land in your CRM+ inbox.
The website chat: your store visitors' conversations land in your CRM+ inbox alongside WhatsApp, Instagram and your other channels. Orders, stock and payments stay in your Shofni Plus dashboard as they are.
A WhatsApp number connects to one system at a time. If your number already runs WhatsApp ordering on Shofni Plus, use another number for CRM+, or contact us and we will help you choose.
Yes. The interface is fully Arabic and right-to-left, with regional currencies and local payment gateways.
Plans depend on the size of your business and team. Request a quote and we will send the details that fit you.
Tell us about your business and team size, and we will send you the right offer.
Request a quote